At COAPE we are in committed to fairness, openness and transparency in the way we run our courses. The policy documents below set out our commitment to our students.


COAPE Policy on Equality and Diversity

  • This policy applies to all students studying with COAPE.
  • COAPE commits to promote equality of opportunity to all students.
  • COAPE commits to eliminate any unlawful or unfair discrimination and harassment.
  • COAPE is committed to creating and sustaining a positive and supportive environment for students to encourage them to thrive academically.

Read full policy


Course Work: A Guide For Students

All formal assessments which contribute to a student's progression through or attainment of a qualification via COAPE are formally marked. The marks awarded will reflect the traditions and practices of individual subject areas and will be influenced by any relevant Qualifications and Credit Framework (QCF) Subject Benchmark Statements. This document delineates COAPE policy on the marking of students' work, as a framework within which all assessors work.


Read full policy


Assessment: A Guide For Students

Assessment is used to determine precisely what you've learned – something that COAPE needs to know so that it can monitor progress and make an appropriate award at the end of your course. At the same time, feedback is essential to improving your learning and, for the assessment to make sense; you need to know what you are expected to learn. For this reason all courses have intended learning outcomes (ILOs) and it is important that you check these out in your course workbooks.


Read full policy


Appealing Against Your Grades

Where a student disagrees with the grade awarded and they have not been permitted to re-submit the unit, the student may appeal via the Registrar to the Internal Verifier within fourteen working days of notification of the grade.


Read full policy


COAPE Complaints Procedure

COAPE aims to provide high quality services to students, but unfortunately, despite our best efforts, things may occasionally go wrong. Whatever your complaint you can expect it to be dealt with promptly and fairly. You will not be disadvantaged or treated less favourably by making a complaint.


Read full policy


COAPE Terms and Conditions

COAPE Courses are provided by the Centre of Applied Pet Ethology on the following terms. By enrolling in a Course you are acknowledging that you have read and accepted these Terms and Conditions.


Read full policy


COAPE commitment to students


… nowhere seemed to teach how to deal with actual problems as a therapist. That's where COAPE is different. I was able to balance my study with my need to pay the rent and working part time, I had the time to focus on my study. JU